I’m Jiri, a designer who enjoys making complex feel simple. My interests centre around psychology, technology, digital transformation, design thinking, product and service design.
I define products and services by how people experience every click, browse and tap. That better experience, that stronger loyalty, that extra sale and that lifetime value happens one moment at a time.
I enjoy helping start-ups grow and large organisations getting closer to their customers.
My process is always tailored when applied. This is its high-level form I use to drive success.
I listen to you and your needs. We need to identify your goals and challenges. What's your vision? What do we want to achieve? How are we going to measure success?
I help you achieve your vision by creating a robust strategy with measurable goals.
Research confirms and challenges assumptions. We build empathy for your customers and engage them in the design process. We continually employ appropriate research methods to validate our direction.
I work with stakeholders to map a customer journey along with a business process that supports it.
Once we simplify and automate the process, we design screens. We test our designs with the end-users. Usability testing saves us the pain of building a feature that isn't fit for purpose. This way, we significantly increase our chances of success and return on your investment.
I work closely with your development team, making sure everything we implement meets the objectives. Given my technical background, I have focused discussions that push results towards perfection.
We close the loop by testing, learning and observing behaviours. Let’s analyse the solution, how people use it and to what extent it meets our goals. We use our findings to improve further and to measure success.
Program manager, business transformation specialist
„I had the pleasure of working with Jiri for a short period at the NSW Transport Management Centre. He was able to successfully provide the guidance the organisation needed in terms of improving User Experience in our Pegasystems based systems. More importantly for us, he was able to give strategic UX direction as well as directly influence UI design. Being able to find a UX specialist that can function at both levels is difficult and as a result Jiri was able to provide a significant amount of value to our project delivery team in a relatively short space of time.“
Lead business architect
„I've had the pleasure to work with Jiri for the past 6 months. He is hard working, dedicated and has an easy going and enthusiastic personality which brings positive energy to the people that he works with.
Underlying this is a well rounded world view. His interests in technology, psychology and design not only make him an excellent User Experience Architect but also give him insights into the other key areas and roles needed in a business transformation project.“
Technical product manager
„Jiri is a talented UX designer who works fast, accurately to produce excellent creative results . His technical knowledge of current technologies like Angular and his solid design experience contribute to this, but it's really his passion for excellence that results in superb work in short shrift. Outstanding.“
„I worked with Jiri at Registers of Scotland. He worked with product owners at the user story planning sessions and also with developers during sprints, bringing the benefit of his considerable knowledge of UX and Pega UI. He also worked with accessibility testers feeding back changes required to conform with accessibility best practice. He is proactive with his advice, and shows tenacity when solving the most difficult issues. Jiri is a great team player and brings a sense of fun with him wherever he goes.“
Director of personalisation technology
„I can’t speak highly enough of Jiri.
He started working for me as a lead web developer, however as the project grew Jiri was used in UX design, server testing, team leading. He excelled in all areas. His approach is very professional, he is a highly intelligent and contributes great ideas. Over time I have learnt to trust Jiri to complete quality work on time, and as such I hardly need to supervise him.“
Chief executive officer
„Jiri was a contract UX designer for me at Clear Books. He brought some great ideas to the product and was a pleasure to have in our team. I would recommend Jiri.“
„I had the great pleasure of working with Jiri on a UI/UX redesign project for SmartFocus. He is a phenomenal guy to work with - great UX/UI design; picks things up extremely quickly; fantastic development skills - the whole nine yards. I hope I get the chance to work with him again some time.“
My ultimate goal is making an impact where it matters. I enjoy working with talented and diverse teams on bold challenges — that end up helping people like you and me.
Contact me with your enquiries or just to say hello.
Send me an email